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Ryan Taylor
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It's all about community goodness, so let's keep you informed and inspired!

 

Volunteers are able to reply to messages from organizers/volunteer managers when they are sent a message. Do Some Good's messaging service is in real-time and updates automatically, so you will always know if someone is trying to communicate with you. 

By default, your notification settings are such that you will receive a push notification to the app and an email notification about any new message that arrives. The only exception to this is if you are actively looking at a message thread and a new message comes in, we will not send you notifications since you are already looking at it. 

You can update your personal email and notification settings at any time in the Settings and Privacy area. 

 

If you want to contact an organization, you can:

  • click 'Message Organizer' on the event or volunteer position pages
  • click 'Message' on any organization's profile
  • from the organization directory, click 'Message' next to the organization's name

*If you are an employee, refer to the "Communicating with Colleagues" article.

 

MESSAGES

 

Screenshot 2024-01-24 at 4.03.29 PM.png

 

  • Volunteers: can reply to messages that volunteer managers send you and compose messages to volunteer coordinators.
  • Employees: can message all co-workers
  • Administrators: can message different groups (e.g. by event, by volunteer position, all employees or volunteers)

*All messages will be sent in-app. If users have allowed e-mail notifications to be sent, in-app messages will also be sent through to their e-mail account that they used to sign up for Do Some Good.

 

NOTE: Replying to an email notification about a message DOES NOT reply to the original message.

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