Start with a ready-made templated form to save time, or start with a blank form - it's up to you! Custom build forms for any purpose - donation and sponsorship requests, follow-ups with community organizations on your impact, employee spotlights, and more.

 

Quick Links:

• Getting Started
  • Templated Forms & Other Options
  • Form Name & Description
• Customizing & Editing Forms
• Draft Forms & Publishing
• Editing Form Details
• Managing Forms
  • Publishing & Closing Your Form
  • Sharing Your Form
  • Recent Submissions
  • Messaging
  • Recent Activity
  • Transfer Ownership
  • Archiving
• Needing an Account to Fill Out Forms
• Best Practices

Getting Started 

To create a form, head to the "Forms / Story Generator" page in your left-hand navigation. You will land on your "Forms" page.

 

 

Templated Forms & Other Options

The FIRST TIME you create a form, you will see a screen like this, where you have a few options to choose from:

• You can start with one of our ready-made templates. Using industry best practices, we've designed a set of templated forms that will give you a head start and save you time. When you select a template, you can go ahead and use it as is, or you can make any edits you wish.
  
  
• You can start with a blank form. Selecting a blank form will take you to our intuitive, drag-and-drop Form Builder tool which is super easy to use. A quick tour will launch to show you around. You can read up on all of the Form Builder functionality here. 

If you've ALREADY CREATED A FORM BEFORE, your Forms page will look something like this, with a list of all of the forms you've created. If you want to create a new form, just select the green "New Form" button in the top right-hand corner.

 

 

Once you select the "New Form" button, you will again have the option to start with a ready-made template, a blank form, AND you also have the option of starting with one of your existing forms. 

 

 

No matter which option you choose, your form will be created as a draft which you can edit and review before you decide to publish it.

 

Form Name & Description

Once you choose template, blank, or existing form, you will be asked to enter a form name and description.

 

• Form Name: Your Form Name is added to the top of your form and is also incorporated into the permanent url you will use to share this form. 
  
  
• Form Description: This is shown when you share your Form URL on social media, etc. We recommend you include a brief description of your company and why you support the community, followed by what the form is (e.g., funding/grant application, spotlight form, etc.) and what it’s meant to do (e.g., support kids sport programs, showcase our customers, etc.).

Note: You can edit your form name and description at any point, but keep in mind that the very first form name you enter is what will appear in your form's URL.

 

Customizing & Editing Forms

No matter what type of form you select (template, blank, existing), once you've added your form name and description, you will be taken directly to the Form Builder tool where you can easily customize and/or edit your form however you like. You can read up on all of the Form Builder functionality here. When in Form Builder, don't forget to save your work!

 

Draft Forms & Publishing 

When you are done using Form Builder to customize and/or edit your form, select the green "Done Editing" button in the top right-hand corner.

 

This will take you to your "Manage Form" page. When you're ready to publish your form, simply select the "Publish" button and your form will be live.

Note: Although your form is live, no one can access your form (or be able to find it on the internet) until you share the form link out.

 

 

 

If you're not ready to publish yet, no problem! Your form is saved as a draft on your Forms page. Share this draft link with your team so they can review it and suggest changes. Select "Preview Draft Form", the form will open, and then just copy the URL and send it off.

 

 

Editing Form Details

There are many form details that you can view and customize. Simply select "Manage" next to the form you're working with. 

 

 

You will land on your "Manage Form" page. Then select the "Edit Details" green button on the right.

 

 

You will land on your "Edit Form Details" page. Here are the different form details you can customize and edit at any time.

• Form Name: This is originally set when the form is created but can be changed. Note: the form name you originally chose is what will appear in your form's URL.
• Public Form Description: This is shown when you share your Form URL on social media, etc. 
• Thank-you Message: When a respondent submits a form, they are taken to a standard thank-you page. You can add a custom message that the respondent will see on that page and in an email.  
• Stop accepting submission after: You can select a date and time after which submissions will no longer be accepted. 
• Message displayed to applicants accessing the form after this deadline: Once a form is closed to new submissions, people may still have access to the form link. If they visit the form, they will see a message that the form is closed. You can customize a message for your applicants. A link to your community support page with links to other programs is a good thing to add here. 
• Form Background Colour: This optional field allows you to set the colour of the area behind your form. You can choose to keep the stock Do Some Good image with your colour or just use a solid colour. This same coloured background effect happens on the account/create and login screens if the respondent is not logged in. 

 

Managing Forms

To manage a form, head to your "Mange Forms" page by clicking on the "Manage" button next to the form you're working with. 

 

 

There are several actions you can take to manage your form:

 

Publishing & Closing Your Form

You can publish a draft form or, if your program is at an end, you can "Close Form Submissions" so that no new submissions can be made. 

 

Sharing Your Form

Once your form is published, click the "Share This Form" button to see your form URL that you can copy and paste on your website or share via social media, email - however you like!

Once your link is posted and/or shared, you will start to receive Submissions. You'll be notified by email each time a person fills out your form. Learn how to review, process and manage submissions here. 

 

Recent Submissions

View a list of the most recent submissions to this form. 

Messaging

You have the option to group message your applicants: all applicants, all approved applicants, or all declined applicants, which will save you a lot of time. 

By default, users are configured to receive an email when they receive an in-platform message. Each user can however change their communication settings. 

 

 

 

Recent Activity

The recent activity feed shows information that is of concern to the entire form. That would include changes to the form details, publishing status, new submissions, change of ownership and similar. It would not include information that is particular to a single form submission. Each submission has its own activity feed as well. 

 

Transfer Ownership

You do not need to set a form owner, all administrators on your platform have access to view and edit details for all forms and submissions. If however you have a form that you are most responsible for and you want to be notified of all activity related to that form, setting the form owner will do that for you. 

If you are the form owner, you will automatically be set as the owner of each new submission that comes in. Any time an edit is made to the form details or a submission that you own by an administrator other than yourself, you will receive a notification from Do Some Good. 

You can assign a different owner, or remove ownership or leave it unassigned if you wish. Changing the owner on a form does not change the ownership on individual submissions you have already received. 

 

Archiving

Archiving a form is usually only done when the form was a mistake or if your team is completely done with it. The form is removed from the reporting dashboard and from the form page itself. You can still view the form details if you choose the "Archived" filter on your "Form" page. 

 

Needing an Account to Fill Out a Form

Once applicants click on the link to your application form, they are taken to the Do Some Good login page to either sign into their Do Some Good account or create one.

Applicants must have a Do Some Good account to fill out your application form. This provides a number of benefits:

• Allows for some application fields to auto-fill based on applicant’s login information
• Ensures security and credibility of the completed form, weeding out any spam
• Creates a connection between your business and the applicant
• Makes it easy to communicate with the applicant after the form has been submitted
• Allows you to collect more data for tracking and reporting 
• Allows the Do Some Good platform to nudge and encourage the applicant to be a brand ambassador for your business (e.g. sharing stories, writing testimonials)

The most important reason for requiring an account in information security. After filling out your form, the submitter is given a link to view their submission and its current state of review. Because the form may contain sensitive or private information, the respondent will only be able to view their submission if they are logged into their account. Any verifiable fields that are edited by one of your team will be displayed to the applicant (along with their original entry) in this view.

 

Best Practices

Use a Variety of Forms

When it comes to forms, it's best practice to create and use them in a variety of ways to fully maximize the powerful Form Builder tool and enhance your brand and reputation as a company that cares.

• Consider building an impact follow-up form (or using the template we provide) to ask charities you’ve supported about the impact your funding or sponsorship has had on their organization.
  
  
• Or a spotlight form to send to your customers, employees, or community partners. Spotlights are a great way to celebrate or recognize the accomplishments of others, which leads to strengthened business relationships.
  
  
• And keep in mind, the possibilities for creating and using forms are endless! Think of your business needs and how sending out a form, and auto-creating stories with the responses, will help you meet your goals.
  
  

It also matters how you get the word out about your form.

• • • If your company regularly supports the community, consider building a Community section or page on your website. You can add a link to your donation and sponsorship request form here. 
      
      
    • Here's how Otter Co-op has set up their community webpage. You'll see they've posted some details about their Community Support Fund, including eligibility, program details, and a link to their application form.